- Your order will be sent registered, to facilitate delivery, we suggest that you provide an address where someone is available to receive it (your office, for example).

- The shipping address cannot be changed from the moment the order is shipped.

 

- You will be able to follow the order to your door, through the registration number that will be provided to you shortly after shipping.

- You should consider the delivery time from the moment your order is shipped.

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- Delivery dates are only a reference and we will not be responsible for unpredictable events,  delays resulting from late payment, or customs clearance in the country of destination (if applicable). We are not responsible for delays in receiving your order after shipping.

- Delivery times might be extended during sales and festive seasons.

 

* If you would like to place an order for another destination, contact us at oportosurfboardclub@gmail.com, and we can provide a quote for delivery.

 

NOTE: Shipments to countries outside the EU are carried out in accordance with Incoterm Delivered Duty Unpaid (DDU - Delivery with unpaid duties) and may be liable to customs duty and/or additional taxes, that can be charged by customs in the country of destination, this payment is the responsibility of the customer. We are not in a position to determine the amount of these taxes in advance (as the calculation method varies by country). For more information, contact the national customs service in your country of residence.